Frequently Asked Questions
Have questions about our festivals or club events? Review the frequently asked questions below.
Freaky Deaky 2021
TICKETS ARE NOT VALID FOR ENTRY! WRISTBANDS ARE REQUIRED FOR ENTRY!
Should you purchase a hard ticket, you will need to exchange it for a wristband at will call.
Ticketing Inquiries
Have questions on payment plans, upgrades, etc? For ticketing questions, please visit https://support.seetickets.us, email help@seetickets.us, or contact by phone at 323-908-0607 (8:00 AM - 7:00 PM PT, Monday - Saturday).
Questions about the show?
Updates regarding camping, items lists, parking, lineup, set times, identification, amenities, vendors, and more will be available at FreakyDeaky.com.
Wristband Infomation
United States Customers
- All orders purchased prior to Friday, October 1st will be eligible to have wristbands shipped. All orders placed after this date must be redeemed at the box office at the event. Wristbands will be shipped starting the first week of May.
- Your wristband(s) will be delivered via USPS First-Class Mail. Orders can only be shipped within the United States. If you do not receive your wristbands within a week of the event, please contact us at help@seetickets.us.
International Customers
- You must bring your receipt to Wristband Pick up, located at the box office, to receive your wristband.
Event Information
- Freaky Deaky 2021
- Location: Houston Raceway, 2525 FM 565, Baytown, TX, 77523
- Hours of Operation: Friday, October 29 & Saturday, October 3, 2:00 PM - 11:00 PM CT
- Age Policy: 18+ with valid identification.
- Website: FreakyDeaky.com.
Sunset Music Festival 2021
TICKETS ARE NOT VALID FOR ENTRY! WRISTBANDS ARE REQUIRED FOR ENTRY!
Should you purchase a hard ticket, you will need to exchange it for a wristband at will call.
Ticketing Inquiries
Have questions on payment plans, upgrades, etc? For ticketing questions, please visit https://support.seetickets.us, email help@seetickets.us, or contact by phone at 323-908-0607 (8:00 AM - 7:00 PM PT, Monday - Saturday).
Questions about the show?
Updates regarding camping, items lists, parking, lineup, set times, identification, amenities, vendors, and more will be available at SMFTampa.com.
Wristband Infomation
United States Customers
- All orders purchased prior to Friday, May 14th will be eligible to have wristbands shipped. All orders placed after this date must be redeemed at the box office at the event. Wristbands will be shipped starting the first week of May.
- Your wristband(s) will be delivered via USPS First-Class Mail. Orders can only be shipped within the United States. If you do not receive your wristbands within a week of the event, please contact us at help@seetickets.us.
International Customers
- You must bring your receipt to Wristband Pick up, located at the box office, to receive your wristband.
Event Information
- Sunset Music Festival 2021
- Location: Raymond James Stadium (North Lot), 4201 N Dale Mabry Hwy, Tampa, FL 33607
- Hours of Operation: Saturday, May 29 & Sunday, May 30, 3:00 PM - 12:00 AM ET
- Age Policy: 18+ with valid identification.
- Website: SMFTampa.com.
Club Events
Can I transfer a ticket to another person?
If you are requesting a ticket transfer to another person, you must bring a photocopy of the ID used to make the purchase to the box office.
Can I request a refund?
If you are requesting a refund, refunds are not possible, unfortunately. As stated on the event information page and the order confirmation page, all sales are final and no refunds will be given.
Do I need to print my ticket?
If you have the barcode on your phone, you do NOT need to print your ticket.
Will tickets be mailed to me?
Tickets will not be mailed. The QR code on your order confirmation is your ticket. All tickets must be either printed out and brought to the event, or you may show your ticket with the barcode on your phone.
What if I don't see my payment confirmation email?
If you ordered a ticket and do not see your order in your inbox, make sure to check your junk/spam folder. If you still do not see your tickets or are experiencing other technical issues, please visit please visit https://support.seetickets.us, email help@seetickets.us, or contact by phone at 323-908-0607 (8:00 AM - 7:00 PM PT, Monday - Saturday).
